Returns & Exchanges

At KARL LAGERFELD, we want to ensure your shopping experience is as seamless as our designs. If you are not completely satisfied with your purchase, you may return the items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached to the garments.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via the portal and securely fix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and retain your tracking receipt to monitor the progress of your refund.